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Order Instructions

Order Process

Please click "Buy" to add items to your shopping cart and click "Checkout/Edit Cart" to proceed to the checkout page. 

Payment Terms

Customers ordering from within New Zealand may pay by direct bank transfer, bank deposit and Credit Card. Payment is expected within 3 business days. We may cancel your order if payment is not received within 3 business days. If you run into trouble with payment, please contact us at info@hobbymaster.co.nz. If you are experiencing trouble with paypal payment, please make sure that pop-ups are enabled on your internet browser.

Shipping Terms

Unless otherwise stated, the majority of orders (not including preorders) process within one (1) business day of the order being placed. The order will then be shipped by the following business day.

Bank transfer payment may take up to 2 business days to show up in our account.

Paypal is no longer accepted.

Please be aware that shipping may be delayed by up to 3 business days for items that are on back order.
You will be notified via email if your shipment will be delayed as part of the order confirmation email.
You may cancel your order if the shipment is going to be delayed for longer than 3 days.

Please see below for expected delivery times.

Domestic/International Shipping Rates

Weight

Domestic (NZ)

ETA (Domestic)

International (Asia & Australia)

Single Cards

(For All Standard Post)

$2.00 NZD

3 Business days

$3.00 NZD (International Air) ETA 3-10 working days. No tracking available.

Single Cards

(Fastway Couriers)

$5.00 NZD (Free track/trace courier shipping if the order is over $80.00 NZD)

Next Business Day

$19.5 NZD (International Air Economy Courier) ETA 2-6 working days. Delivery to door with tracking available. 

Single item

(Fastway Couriers)

Max size:185mm x 280mm)

$10.00 NZD Next Business Day Please email to ask

Single item

(Fastway Couriers)

Max size:250mm x 325mm)

$15.00 NZD

Next Business Day

Please email to ask

Combined shipping

Please email to ask

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N/A - Please also include a note in the address field to let us be aware there is another order to look out for along with the associated order number #

Pick up in-store

$1 handling fee applies to pick-up orders less than $10

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Orders will be held for 2 weeks; any time after that it will be cancelled if not pre-paid.

 

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